Frequently Asked Questions

Frequently Asked Questions


Does 9.3 Retrofit apply to my Rental Property?

A guideline will be available for download shortly to help property owners achieve compliance with the Ontario Fire Code and local regulations. Please contact CFPO Duncan Rydall for all inquiries(contact info on Fire Prevention page) in regards to rental accomodations.

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Who should I call to report a dead animal on the street for pick up?

On Town roads, please contact the Town of The Blue Mountains Municipal Office at 519-599-3131 Ext. 276. 

On Highway 26, please contact the Ministry of Transportation at 519-376-3470 or 1-800-265-6072.

On County roads, please contact Grey County at 519-376-7339.

Please note that if there is a dead animal reported within our 66’ road allowance we will pick it up within one business day. 

If there is a dead animal reported that has blocked or restricted the lane for traffic, we will pick it up the same day. 

For dead animals that are in the water (Lake or Bay) please call the Ministry of Natural Resources at  800-667-1940 or the Grey Sauble Conservation Authority at 519-376-3076.

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Why am I required to pay a Security Alarm Registration fee; do my tax dollars not already pay for policing?

Registration fees are paid to the municipality for the purposes of compiling and maintaining a Security Alarm Registration System. 

Yes. Your tax dollars do go towards OPP policing, however, one of the purposes of this by-law is to utilize our police services more efficiently.
 

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What is the Security Alarm By-law?

The Security By-law requires that all alarm systems within The Blue Mountains be registered with the municipality.

Along with the registration, registration fees are required to be paid to the municipality for the purposes of compiling and maintaining a Security Alarm Registration System.

A system of warnings, fees and possible suspension of Police dispatch are implemented in the instances of false dispatches.
 
Fees:

Residential Registration - $25.00 (per 3 year period)
Commercial Registration-$50.00(per 3 year period)
Change of Ownership- As per registration fee

False Alarm #1 in a 365 day period-$0.00
False Alarm #2-$50.00
False Alarm # 3-$100.00 

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Click the link below for frequently asked questions regarding on-site sewage systems in Ontario...
What are the accepted methods of payment for taxes and utilities?

Taxes and utilities can be paid in person at Town Hall using cheque, debit card or cash as payment method types, or by mail using a cheque. Taxes and utilities can also be paid on-line through your financial institution.

The Town is pleased to offer pre-authorized payment options for ratepayers. Simply contact Town Hall to set up your pre-authorized payment plan.

Visit http://www.thebluemountains.ca/assessment-taxation.cfm for more information.

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What are the accepted methods of payment for Town related services, fees and fines?
  • Building and Planning related fees can be paid in person using cheque, cash or debit.
  • Engineering and Public Works related fees can be paid in person using cheque, cash or debit.
  • By-law infractions (tickets) can be paid in person using cheque, cash or debit, through the mail by cheque.

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Where do I purchase Bag Tags?

Tags can be purchased at Town Hall or selected retail outlets noted in the Garbage and Recycling Guide.

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When do I need to use a Bag Tag on my garbage bag?

Each residential unit and commercial unit may place at curb side ONE bag or can as part of the service and a second bag or can which must be TAGGED, for a MAXIMUM of TWO bags or cans of garbage at the curb per week.

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My recycling boxes were not picked up today. Who should I call?

For information please call 519-599-3131 ext. 276.

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Where can I dispose of hazardous waste?

The Town Landfill Site now has a Hazardous Waste Depot. For information on hazardous waste depot days and hazardous waste items, please click here.

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What is the phone number for the Clarksburg Post Office?

The phone number for the Clarksburg Post Office is 519-599-2260.

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What is the phone number for the Thornbury Post Office?

The phone number for the Thornbury Post Office is 519-599-2212.

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Can I burn brush on my property?

For information regarding burning brush on your property, please contact The Blue Mountains Fire Department at 519-599-2211.

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What is the population of The Blue Mountains?

The Town of The Blue Mountains uses two population data sources.

Census data from 2006 indicates that the full-time resident population of The Blue Mountains is 6,825.  This figure does not include our seasonal residents or day visitors.

According to the most recent data provided by the Municipal Property Assessment Corporation,  we estimate our total full-time and part-time population to be 13,833.  Using the same data source, along with information from other sources, we estimate our day population (including visitors) to be 28,833.

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Who is my Member of Provincial Parliament?

Your Member of Provincial Parliament is Jim Wilson, M.P.P. Simcoe –Grey.

Contact information:

50 Hume Street
Collingwood, Ontario L9Y 1V2
Phone: (705) 446-1090
Toll Free: 1-800-268-7542
Fax: 705-446-3397
jim.wilson@pc.ola.org

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Who is my Member of Parliament?

Your Member of Parliament is Dr. Kellie Leitch, M.P. Simcoe-Grey.

Contact information:

501 Hume Street Collingwood, Ontario L9Y 4H8

 

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The normal flow of water through the ditch/culvert system is restricted/ causing flooding. Who should I call?

For information, please call 519-599-3131, ext. 276.

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When will the snow be removed from my road?

For information please call 519-599-3131 ext. 276.

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Who is my Hydro provider?

Hydro service for Thornbury is provided by Collus. The phone number for Collus is 705-445-1800.

Hydro service for all other areas of The Blue Mountains is provided by Hydro One. The phone number for Hydro One is 1-888-664-9376.

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What are the hours of operation for the L.E. Shore Memorial Library?

The hours of operation for the Library are:

  • Monday: 10:00 a.m. - 5:00 p.m.
  • Tuesday and Thursday: 10:00 a.m. - 8:00 p.m.
  • Wednesday, Friday and Saturday : 10:00 a.m. - 5:00 p.m.
  • Sunday : 12:00 p.m. - 4:00 p.m.

 

 
Visit http://thebluemountainslibrary.ca/ for more information.

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What is the phone number for the L.E. Shore Memorial Library?

The phone number is 519-599-3681.

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What is the phone number for the County of Grey Roads Department?

The phone number is 519-376-7339.

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What is the phone number for the County of Grey Administration Offices?

The phone number is 519-376-2205.

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What is the phone number for the landfill site?

The phone number is 519-599-6760.

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Where can I purchase Compost?

Compost may be purchased at the Landfill Site depending on availability for .05 per kg. Please bring your own packaging material and shovel to load.

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Does The Blue Mountains have special pick-up days for yard waste?

No. Yard waste can be taken to the landfill site for composting, free of charge. Yard waste includes brush, leaves and grass, other organic matter and fruit waste. Please place yard waste in paper bags only. Plastic bags are not permitted. Click here for hours of operation for the landfill site.

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Does The Blue Mountains have special pick-up days for oversized items?

No. Large items, such as furniture, appliances, fixtures and cabinetry can be taken to the landfill site. Disposal fees will apply. Please click here for hours of operation for the landfill site.

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Where can I get a Blue Box, Grey Box, Rain Barrel or Composter?

These are available to The Blue Mountains residents and can be purchased at the landfill site. Blue Boxes and Grey Boxes are free of charge for residents of newly constructed homes in The Blue Mountains. Replacement boxes can be purchased for a cost recovery fee of $10.00 each. Rain barrels can be purchased for a cost recovery fee of $60.00 each. Composter can be purchased for a cost recovery fee of $30.00.

Visit http://www.thebluemountains.ca/solid-waste.cfm for more information.

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What are the hours of operation for the landfill site and pick up and holiday schedules for solid waste collection in The Blue Mountains?

All information regarding landfill site hours and waste pick-up schedules can be found on our waste collection page.

Visit http://www.thebluemountains.ca/solid-waste.cfm for more information.

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Where is The Blue Mountains landfill site located?

The landfill site is located on Grey Road 13, south of Grey Road 40.
Directions from Thornbury:
Travel south on Bruce Street.  Bruce Street turns into Grey Road 13. The Landfill site is on the left-hand side, past the Grey Road 40 intersection.

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What is the mailing address for Town Hall?

Our mailing address is: Town of The Blue Mountains, P.O. Box 310, 32 Mill Street, Thornbury, Ontario N0H 2P0
 

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Where can I find email addresses for staff and elected officials?

All email addresses for staff and elected officials can be found on our staff directory page.

The email address for general inquiries is info@thebluemountains.ca.

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