Finance and IT Services

Finance and IT Services

Frequently Asked Questions

Where do I pay/inquire about my taxes?

Payments concerning The Blue Mountains property taxes can be made in the following manner:

  • In Person – on the Main Floor at the Finance Counter, 32 Mill Street, Thornbury. (Direct Debit available)
  • By Mail – Send your cheque or post dated cheques for each instalment, payable to Town of The Blue Mountains, P.O. Box 310, Thornbury, ON N0H 2P0
  • At payment drop box located east side of building next to front double doors
  • Telephone/Internet Banking – Using the 15 digit tax roll number,contact your financial institution for details
  • Pre-Authorized Payment Plan – (monthly and due date) Contact the Tax Office for more details or download the form on this web page

I am on a pre-authorized tax payment plan yet I still receive a bill – why?

It depends on the type of pre-authorized payment plan to which you belong. For example:

  • If you are on the due date instalment plan, the bill is sent to inform you how much will be deducted from your bank account on the due date. The stub portion of your bill should indicate that you are on pre-authorized payment plan. If it does not, please contact the Tax Office to ensure we have your proper information on your account.
  • If your pre-authorized payments are withdrawn monthly, this bill is sent to you for information purposed only. The stub portion of your bill should indicate that you are on a pre-authorized payment plan.

My mortgage company pays my taxes. Why did I receive a bill?

We have no record of your mortgage company on your account. Contact your bank for instructions. You should request that your bank contact us to ensure we record their interest on your account. This will ensure all future bills will be sent to them. To avoid penalty on your account you should contact your bank immediately.

How much of the year does the interim tax cover?

The interim tax bill is a payment on account towards your totally yearly taxes. According to legislation, an interim payment can be as much as 50% of your previous year's total taxes. The interim payment will be deducted from your final bill when it is issued later.

My financial institution's online/telephone banking requires entry of a 15-digit account code to open and pay my taxes. Where can I find the 15-digit account number?

The roll number has 19 digits. On your tax bill is the account number that you will need to use. The last 4 zeroes are not required.

If I do not pay my taxes by the due date will I be charged a penalty?

Yes. A penalty for late payment of 1.25% per month is added the first day of each calendar month. Payments on account are applied first toward the outstanding interest and penalty, then to the oldest outstanding taxes.

I received a tax bill for a property I no longer own. What should I do?

If you no longer own the property, please forward the notice to the proper owner or return it to the Tax Office, indicating to whom the transfer of title has been made. To prevent misdirected tax bills, please advise the Tax Office in writing of address changes. Failure to receive a tax bill could result in penalty and interest charges of 1.25% per month applied to unpaid accounts. Send address changes to Town of The Blue Mountains, P.O. Box 310, Thornbury, ON N0H 2P0.


Can I have my water bill payment amount withdrawn automatically from my bank account on the due dates?

Yes, our pre-authorized chequing (PAP) plan is a convenient and easy way to pay your water and sewer bill. Please print and complete the downloadable form available on this page to allow of the Town of The Blue Mountains to deduct the amount of your water bill from your bank account. Mailing instructions are included on the form.

Why are The Blue Mountains' water and wastewater rates higher than the rates in many other municipalities?

The Blue Mountains' long, thin and stretched out water distribution and sewage collection systems require more pumping stations, reservoirs and appurtenances. This increases the cost of maintaining the service.

There are numerous ground elevation changes throughout our system as well. With respect to our water system, every 20 metres of vertical rise results in a new pressure zone, leading to higher operating and maintenance costs. For sanitary sewer purposes, more kilometres of pipe per unit results in the need for more pumping stations.

Much of our water and wastewater system is installed in rock, which increases the capital costs significantly, and also forces more pumping stations to be installed, leading to higher operational costs.

The long municipal shoreline and our low urban density mean that the Town constructs more kilometres of pipe per benefiting property, than most municipalities. More pipes in the ground, means higher costs to put pipe in the ground, and higher operational costs to flow the water from the Water Treatment Plant to water users.

Our source, Georgian Bay, is a clean and reliable resource for drinking water. However, surface water sources do cost more per litre to treat than groundwater sources. This is because groundwater is not subject to the same level of contaminants as surface water. More possible contaminants result in a more complex and costly treatment process.

All of the costs associated for water and wastewater must be recovered from the users that are benefiting from the service.

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Contacts

Finance & IT Fax Number

Finance & IT Fax Number
519-599-2474
fitinquiries@thebluemountains.ca

Director Finance and IT Services

Director Finance and IT Services
519-599-3131 x228
directorfit@thebluemountains.ca

Tax Related Inquiries

General Tax Related Inquiries
519-599-3131 x221
tax@thebluemountains.ca

Finance and IT Services Inquiries

Finance and IT Services Inquiries
519-599-3131 x227
fitinquiries@thebluemountains.ca

Frequently Asked Questions

Where do I pay/inquire about my taxes? »»

I am on a pre-authorized tax payment plan yet I still receive a bill – why? »»

My mortgage company pays my taxes. Why did I receive a bill? »»

How much of the year does the interim tax cover? »»

My financial institution's online/telephone banking requires entry of a 15-digit account code to open and pay my taxes. Where can I find the 15-digit account number? »»

If I do not pay my taxes by the due date will I be charged a penalty? »»

I received a tax bill for a property I no longer own. What should I do? »»

Can I have my water bill payment amount withdrawn automatically from my bank account on the due dates? »»

Why are The Blue Mountains' water and wastewater rates higher than the rates in many other municipalities? »»

Links

By-Laws

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