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Town Email Service Experiencing Technical Issues (Updated)

Posted On: Tuesday, July 23, 2019

The Town of The Blue Mountains would like to advise the public that the Town email system, including contact forms on the website are currently experiencing technical issues. At this time, staff and members of Council are not able to receive or send emails. Staff are working diligently to restore the service as soon as possible.

The Town has confirmed that the email issue is not the result of a cyber attack, intrusion, virus, malware, or anything malicious in nature. The issue is related to a software error with the email server.

How to Contact the Town

To contact the Town during regular business hours, please call Town Hall at: 519-599-3131.

To ensure continued communication, the following generic email addresses can be used to contact Town staff:


Email Address

General Administration


Clerks Department & Committees


Bylaw Enforcement


Building Department


Finance Department


Planning Department


Development Engineering


Infrastructure & Public Works


Community Services


Fire Department


Human Resources


Insurance Claims





Please check the Town website for updates: www.thebluemountains.ca

A notice will be posted to the Town website when service is restored. Thank you for your patience and understanding

Emergency / After Hour Contact Information

In the event of a life-threating emergency, dial 9-1-1.

For bylaw enforcement, water, wastewater and roads related after-hour emergencies, please call:

  • Bylaw Enforcement: 519-599-3131 ext. 249
  • Roads Emergency: 226-665-1640
  • Water Emergency: 226-665-0707
  • Wastewater Emergency: 705-446-5041

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
519-599-3131 ext. 282

Business News

South Georgian Bay receives $65,000 Digital Main Street Grant to help main street businesses use digital tools to grow.

South Georgian Bay today announced that it has received a grant from the Ontario government to fund a Digital Service Squad to help main street small businesses improve their online capabilities.

As part of Digital Main Street, South Georgian Bay Small Business Enterprise Centre (SBEC) received a $65,000 grant from the Ontario government to establish a Digital Service Squad to help small businesses in the downtown areas of Collingwood, Meaford, Stayner, The Blue Mountains and Wasaga Beach, to enhance their use of digital tools and techniques to better promote and sell online. The Squad will consist of a trained specialist who will visit and assist BIA-area downtown businesses at no cost to help them set up a Google Business Profile, conduct a digital-readiness assessment and apply for a $2,500 Digital Transformation Grant.  The Squad will start visiting businesses before the end of May 2019

A joint program funded by Government of Ontario and delivered by the Ontario BIA Association, Digital Main Street helps improve how small businesses use digital tools and techniques to become more successful. Today’s digital economy is vital to small businesses, and DMS will help them adopt new digital technologies from e-commerce and social media to back-office systems such as payroll and inventory.

Our government is committed to helping small businesses improve their competitiveness, create jobs and attract investment,” said Ernie Hardeman, Minister of Agriculture, Food and Rural Affairs. “That’s why I’m so pleased that the community of South Georgian Bay will benefit from the expertise of a Digital Service Squad to help small businesses embrace digital technology.  Our investment in the Digital Main Street program will help to ensure that Ontario is open for business and open for jobs. “

“It’s extremely important for our government to invest in enhancing the digital capabilities of small businesses in South Georgian Bay,” said Bill Walker MPP for Bruce-Grey-Owen Sound. “We’re providing them with the tools and training to take advantage of new digital opportunities that will help these businesses to expand.”

Digital Main Street offers two types of grants:

  1. Digital Transformation Grant: There are 2,000 grants of $2,500 each available to qualifying small “main street” businesses across Ontario to help them adopt new digital technologies.
  2. Digital Service Squad Grant: There are 300 grants of $10,000 each available to qualifying municipal or business groups across Ontario to develop and implement local squads of digital vendors and experts to directly help small businesses.

“South Georgian Bay SBEC clearly understands the power of Digital Main Street to help keep their multiple downtown cores vibrant and strong,” said Kay Matthews, Executive Director of the Ontario BIA Association.  “Our small main street businesses are a critical contributor to Ontario’s economic, social and cultural health, and it’s vital that we work together to ensure their success. Digital Main Street will help the main street small businesses of South Georgian Bay compete in an increasingly digital world.” 

Businesses within the participating municipalities will be introduced to the Digital Service Squad over the coming weeks. The Digital Service Squad will be administered by the South Georgian Bay Small Business Enterprise Centre and will be supported by the regions BIA’s, Chambers, Business Associations and Economic Development offices. 

For further information contact the office of the South Georgian Bay SBEC at sbec@collingwood.ca

The Agenda for the Special Meeting of Council Meeting on June 3, 2019 is available.

Please note the start time is 2:00 p.m.

For additional details, visit the Council Calendar

Owners of independently owned and operated tourism businesses in BruceGreySimcoe can now access support through the unique T3 Accelerator program.

T3 Accelerator Program Launched

Click to watch the video: https://www.youtube.com/watch?v=r-dXaS2bmbA

Owners of established tourism businesses now have support available through a unique program in Bruce, Grey and Simcoe counties.  

TAccelerator, launched by Regional Tourism Organization 7 and the Centre for Business and Economic Development in Collingwood, invites independently owned and operated tourism businesses to apply for coaching assistance to help their business develop and succeed. Once accepted into T3 Accelerator, an extensive assessment of business operations and tourism offerings is undertaken by an experienced team of general business and tourism specialists to identify business development strategies for your business. Owners then receive suitable coaching and resources from the T3 Team and partner organizations. 

For the past several months, seven businesses have been participating in the pilot and the feedback has been very positive.  

“Success is what the program is all about and with the coaching we have tapped into resources we didn’t know were available to us” says Peter Doner and Barbara Barta of Oasis by the Bay Vacation Suites. “T3 made us stop and reevaluate our business. I’ve taken a lot away that has shifted our focus to be more targeted,” Barta adds.

The structure of T3 Accelerator was developed after extensive research and consulting local tourism businesses. T3 Accelerator was built upon a similar program run for almost a decade in Northumberland County. Bill Sullivan, RTO7 CEO, says “I am blown away by the level of commitment that the team members have invested into developing this program. This is a unique support program that will have a significant impact on those tourism businesses involved.”

“Small business represents one of the most important facets of our economy and this exciting coaching program is already proving to be a great tool to those involved.” states Gillian Fairley, General Manager of the Centre for Business and Economic Development.

Central to the program are volunteer coaches. Scott Allison, one of the T3 coaches is sharing his professional knowledge and experience gained during his own career in the hotel and travel industries including 10 years on the board of Destination Canada. Like Mr. Allison, many of the T3 coaches have retired to live in our amenity-rich community.

Mr. Allison explains “tourism’s lifeblood is driven by entrepreneurs and their visions.”  He added “helping local business owners succeed is in itself rewarding, and being part of the T3team has given me great satisfaction.”

Program details can be found on the RTO7.ca website.

For more information:
Sue Ainley
Project Coordinator, T3 Accelerator 


The Agenda is available for the Grey County - The Blue Mountains Task Force Meeting on April 16, 2019.

Please note the start time is 1:30 p.m. and the location is the Bay Room, Grey County Administration Building, Owen Sound.

For additonal details, visit the Council Calendar.

Public Notices

Visit our Public Notices page for an up to date list of Town public notices and  public information centres.