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The Thornbury Pier is now closed for the season.

The Town of The Blue Mountains would like to advise the public that the Thornbury Pier is now closed for the season. Barrier fencing has been installed across the pier access to ensure public safety.

The closure of the pier is due to the above-average water levels and high winds that the region has been experiencing. In addition, crews will be conducting regular maintenance to the Thornbury Pier to ensure it is ready for next season.

Thank you for your understanding and cooperation.

For more information, please contact:

Community Services Department
(519) 599-3131 ext. 281

The Town of The Blue Mountains would like to advise the public that the mobile rideshare application, Uber is now available within the Town of The Blue Mountains.

Yesterday, the Town received confirmation from senior representatives at Uber that the technical error within the software has been fixed.

“I would like to extend my gratitude to Town staff for their persistence in working with Uber to address the need and to correct the issue” explained Chief Administrative Officer, Shawn Everitt. “The availability of transportation is a key economic development priority for the Town and Uber will help to address the need within the community.”

Residents are reminded that since Uber has not been available within the Town of The Blue Mountains, it will take time for drivers to become regularly available. If you are interested in registering as a driver, please visit: www.uber.com/ca/en/drive

For more information or to download the Uber app, please visit the app store on your phone and search for “UBER”.

For more information, please contact:

Shawn Everitt
Chief Administrative Officer
(519) 599-3131 ext. 234

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

The Town of The Blue Mountains would like to advise the public that a contractor will be completing a comprehensive Leak Detection Survey to pinpoint leaks on water transmission, distribution and service pipelines throughout the Town starting September 4, 2019 and continuing until September 30, 2019.

Residents are advised that there may be temporary lane restrictions while the work is being completed. No significant impact to traffic is anticipated.

The Leak Detection Survey is used to identify any leaks and defects in the Water System. This data is then used to assist the Water department in fixing watermain and service leaks to eliminate water loss.

For more information, please contact:

Operations Department
Water and Wastewater Service
(519) 599-3131 ext. 284

The Town of The Blue Mountains is excited to announce the launch of Your View, the Town’s new online public engagement platform.

Notice- Launch of New Online Public Engagement Platform

 

The Town of The Blue Mountains is excited to announce the launch of Your View, the Town’s new online public engagement platform. Residents and stakeholders are encouraged to join the conversation by visiting https://yourview.thebluemountains.ca.

Your View, will give residents greater access to share feedback and opinions on Town projects and initiatives, as well as the opportunity to participate in community discussions, surveys, polls and fun projects such as photo contests.

Andres Paara, Chair of the Community Communications Advisory Committee, explained that “Providing the public with methods by which they can have direct input and provide opinions to important matters & initiatives within our community is a key part of the mandate of the Community Communications Advisory Committee. We believe that this new online public engagement platform will greatly assist in accomplishing this". 

All responses submitted through the online engagement platform will be reviewed by members of Council and staff. The goal of the platform is to create an open and positive online environment for idea sharing and collaboration.

“The launch of Your View is a big step forward in how the Town engages and communicates online with residents” explained Chief Administration Officer, Shawn Everitt. “The addition of this new online engagement platform allows residents and stakeholders to share feedback and participate in a discussion from the comfort of their own home.”

To participate, users are required to register for an account. Registration is a fast and easy process that can be completed in under two minutes.

Learn more and share your view by visiting: https://yourview.thebluemountains.ca

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

To use the new online services, please register for a free account and verify your email address.

Notice- Launch of New Online Town Services

The Town of The Blue Mountains is excited to announce the launch of new online services including online permit submissions, inspection requests, by-law enforcement complaint submission, and department-specific service requests and compliments.

The Towns online service system allows residents and stakeholders to access various Town services 24/7 from their computer or smartphone, and from the comfort of their own home.

Available online services include:

  • Permit Submission & Inspection Request- NEW
  • By-law Enforcement Complaint Submission- NEW
  • Service Requests & Compliments- NEW
  • Parking Ticket Payment
  • Business Directory Submission
  • Council Meeting Live Webcast

“The addition of new online services is a great example of the Towns commitment to continued customer service improvements” explained Chief Administration Officer Shawn Everitt. “We are hopeful that residents will find the Service Request System extremely useful as they can submit a service request directly to a Town department with the ability to include information, pictures and documents as appropriate. We look forward to hearing feedback on their initiative”

To use the system, please register for a free account and verify your email address. Once verified, users will have immediate access to the online services.

To access the online service, please visit: www.thebluemountains.ca/online-services.cfm

Watermain break on Sleepy Hollow Road between Grey Road 19 and Kitzbuhl Crescent.

Notice- Watermain Break on Sleepy Hollow Road  (UPDATED)

Update - 11:30am on August 30, 2019

The Town of The Blue Mountains would like to provide an update to the public regarding the watermain break and Pre-cautionary Boil Water Advisory. 

The precautionary boil water advisory issued for the area of: Innsbrook Lane, Dolomite Court, Salzburg Place & Sleepy Hollow Road (111 to 135) has been lifted as of August 30, 2019.

The Town has received two sets of consecutive bacteriological results which indicate 0 presence of E.Coli and 0 presence of Total Coliform.

Please run your taps for 5 minutes after which time normal water usage and consumption may resume.

Thank you for your patience and cooperation during this time.

Update- 4:00pm on August 27, 2019

The Town of The Blue Mountains would like to provide an update to the public regarding the watermain break. Earlier this afternoon, crews successfully repaired the break and completed the required procedures to flush the system. The free chlorine remained at an acceptable level at all times.

The Town has issued a precautionary boil water advisory to the impacted area as indicated on the map above. The precautionary boil water advisory is only applicable to the impacted properties as identified on the map. The precautionary boil water advisory will be lifted when the appropriate testing has been completed. In addition, residents within the impacted areas have received hand-delivered notices of the precautionary boil water advisory.

Town officials has been in regular contact with both the Grey Bruce Health Unit and the Ministry of Environment Conservation and Parks, throughout the day regarding the corrective actions.

Original Notice Posted 

The Town of The Blue Mountains would like to advise the public of a watermain break on Sleepy Hollow Road between Grey Road 19 and Kitzbuhl Crescent.

Town crews are on-site and are working to repair the issue. As a result, the Town has closed the impacted portion of Sleepy Hollow Road. In addition, homes within the area will experience very low water pressure.

Both the Health Unit and the Ministry of the Environment have been notified of the watermain break.

Further updates will be posted to the Town website when available. Thank you for your patience and understanding.

For more information, please contact:

Operations Department
(519) 599-3131 ext. 284

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

A contractor will be conducting surface maintenance and treatment on specific Town roads starting August 22, 2019.

The Town of The Blue Mountains would like to advise the public that a contractor will be conducting surface maintenance and treatment on specific Town roads starting August 22, 2019, and continuing until the end of the month. 

Click to view a map of the roads scheduled for work: 2019 Surface Treatment Map

During this time, there may be minor traffic delays and temporary lane restrictions. The work is being completed as part of the Towns regular road maintenance schedule.

Tuesday, August 27th

Residents and visitors are encouraged to avoid parking on Harbour Street early in the morning on Tuesday, August 27th, 2019 while crews are completing road surface work. Thank you for your understanding.

For more information, please contact:

Operations Department
(519) 599-3131 ext. 276

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

New Town branded t-shirts and hats that are available for sale at various retail locations!

The Town of The Blue Mountains is excited to announce the launch of new branded t-shirts and hats that are available for sale at various retail locations throughout the community.

All items are available for $20.00 with the proceeds going to support the Community Grants and Donations Program.

Town Hats and TShirts

The t-shirts and hats are available at the following locations. Additional locations will be added and updated as available.

  • Thornbury Foodland, 105 Arthur Street West, Thornbury
  • Thornbury Pharmasave, 45 Arthur Street West, Thornbury
  • Farmers Pantry, 788030 Grey Road 13, Clarksburg

For more information regarding the Community Grants and Donations Program, please visit: https://www.thebluemountains.ca/grants-donations-program.cfm

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

A contractor will be removing biosolids from the Thornbury Wastewater Treatment Plant starting August 19, 2019.

The Town of The Blue Mountains would like to advise the public that a contractor will be removing biosolids from the Thornbury Wastewater Treatment Plant starting August 19, 2019 and continuing until September 20, 2019.

Residents are advised that there may be a slight odour as a result of transporting the biosolids. The removal of biosolids is being conducted as regular maintenance for the Wastewater Treatment Plant.

For more information, please contact:

Operations Department
(519) 599-3131 ext. 284

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

The Town of The Blue Mountains would like to advise the public that through a department restructuring process the Infrastructure and Public Works Department has been renamed as the Operations Department.

Human resource and departmental changes have also been implemented within the Operations Department and Fire and Enforcement Services Department.

This notice has been provided to the public to foster transparency and organizational continuity during this transition period.

For more information, please contact: 

Shawn Everitt
Chief Administrative Officer
(519) 599-3131 ext. 234

The Town of The Blue Mountains would like to advise the public that a contractor will be completing CCTV inspections and condition assessments of Sanitary and Storm Sewers throughout the Town starting August 12, 2019 and continuing until October 31, 2019.

Residents are advised that there may be temporary lane restrictions while the work is being completed. No significant impact to traffic is anticipated.

The CCTV inspections are used to identify any defects or issues with the Sanitary and Storm Sewers and assess their overall condition. This data is then used to assist with asset management and capital project planning.

For more information, please contact:

Operations Department
(519) 599-3131 ext. 276

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

The Town of The Blue Mountains would like to provide details regarding the Request-for-Information (RFI) that has been issued by The Blue Mountains Attainable Housing Corporation (BMAHC). The RFI is a substantial step forward within the mandate of the BMAHC to help develop attainable housing stock in the municipality.

In consultation with StrategyCorp and Town staff, the BMAHC developed the RFI to assess the appetite for partnerships in the development of attainable housing within The Town of The Blue Mountains. The goal of the RFI is to assist the BMAHC in recognizing the opportunities and challenges of building attainable housing stock in the municipality through the lens and understanding of the development community.

The information gathered through the process will help the BMAHC develop a formal Request-for-Proposal (RFP) in which a proponent may be selected to lead and build attainable housing within the municipality. It is important to emphasize that further Council approvals, public consultation and planning and development approvals will be required prior to the final approval of a property for the development of attainable housing.

Residents are encouraged and invited to share feedback and input during the Request-for-Information process. Public feedback and input regarding the development of attainable housing with the Town of The Blue Mountains is valuable and important within working to address the attainable housing issues within the Town of The Blue Mountains.

How can residents provide feedback/input?

As part of the RFI process, the BMAHC has issued an online survey to gain insight and feedback from the public. Results from the survey will be considered by the BMAHC within the development of the RFP.

To access the survey, please visit: https://www.surveymonkey.com/r/HTM78QM

Documents

The following documents have been included to provide additional information:

For more information, please contact:

Shawn Everitt
Chief Administration Officer
519-599-3131 ext. 234

Rob Sampson
Chair, Blue Mountains Attainable Housing Corporation
519-599-3131 ext. 408

The Blue Mountains Attainable Housing Corporation is seeking feedback from prospective builders and constructors on its vision to develop attainable housing.

The Town of The Blue Mountains, on behalf of the Blue Mountains Attainable Housing Corporation (“BMAHC”), has issued a Request for Information (“RFI”) from potential partners on attainable housing development. This RFI will be the first step in assessing opportunities for partnership in the development of attainable housing in The Town of The Blue Mountains (“TBM”).

“We are extremely excited to go to market with this RFI and determine the level of interest from both private sector, non-profit builders, and the local community” said BMAHC Chair Rob Sampson. “This is the first step to achieve our goal of building attainable rental and ownership housing in our community.”

The RFI will help BMAHC understand the level of market interest in the opportunity to partner in the development of attainable housing in TBM, any impediments or issues that need to be addressed prior to considering any next steps, a vision for the development of attainable housing in TBM that will meet BMAHC’s goals and objectives, and any conditions that may cause a builder to not respond to a potential future Request for Proposal.  It will also help gather community input on potential attainable housing sites.

The lack of attainable housing is a significant issue in the Town of The Blue Mountains. Over 23 per cent of TBM’s population spends more than 30 per cent of their income on housing, which is a general market determinant of housing affordability. Housing attainability issues have had a negative impact on the local economy, with many businesses finding it challenging to fill job vacancies.

A recent survey funded by the Government of Ontario titled, “Creating Attainable Housing in South Georgian Bay”, found that housing is becoming increasingly out of reach for the local workforce. Sixty per cent of respondents indicated they would live in the area permanently if housing were affordable. Local workers, families, and seniors want to live in the area, but are increasingly unable to do so due to housing prices.

Since its creation in 2014, BMAHC has created two programs, a down payment assistance program and a grants program for secondary suites. BMAHC is now taking action to expand its reach to help develop attainable housing stock in the municipality.

BMAHC will continue engaging the public and council as they go through this process to ensure that its plans and any proposed developments are guided by local input.

Public engagement opportunities will be posted to the Attainable Housing Corporation’s website (http://thebluemountainshousing.ca) and advertised within the local media.

About The Blue Mountains Attainable Housing Corporation

The Blue Mountains Attainable Housing Corporation was established as a not-for-profit in January 2014 to augment the supply of healthy and sustainable ownership housing units that are affordable to a larger portion of the population. Its goal is to support the creation of more attainable housing opportunities for those living in the vibrant, diverse community of The Blue Mountains.

Media inquiries:

Rob Sampson
Chair, Blue Mountains Attainable Housing Corporation
519-599-3131 ext. 408

Please be advised that the email server for the Town of The Blue Mountains has been restored. Council members, Town staff, and Library staff are now able to receive and send emails. We sincerely thank all residents, visitors, and business partners for their patience as we have been dealing with the email outage. Many thanks to our dedicated IT staff who have been working tirelessly to solve the issues and build systems that avoid this problem in the future. Over the coming days, Town staff will be diligently addressing any email backlog that may exist. However, please understand that responses may be delayed. Mail containing time-sensitive information that was sent to the Town between Monday July 22, 2019 and Thursday July 25, 2019 is recommended to be resent to ensure timely responses.

For more information, please contact:

Communications and Economic Development Coordinator
(519) 599-3131 ext. 282

The Town of The Blue Mountains would like to provide an update regarding the progress that is being made by The Blue Mountains Attainable Housing Corporation to help develop attainable housing stock in the municipality.

Earlier this year, the Attainable Housing Corporation retained StrategyCorp, an Ontario-based strategy firm, to support the corporation in building the in-house capacity to develop more attainable housing and to lead a procurement process for housing developments. Through working with StrategyCorp, Town staff and members of the Attainable Housing Corporation reviewed opportunities and assets that could be utilized towards the development of attainable housing in the Town. Within the process, numerous parcels of property were identified as potential sites for attainable housing. The list of potential properties was paired down after considering criteria to ensure that the shortlisted property options meet the needs of future attainable housing residents.

Staff Report PDS.19.94 Overview

On Monday, July 29th, 2019 staff report PDS.19.94, titled “Preliminary Property Options for Attainable Housing” will be presented by staff to Committee of the Whole for consideration. The following information has been included to provide a brief overview of the report.

  • The report provides a detailed overview of five property options that will be considered by the Committee.
  • Upon decision by the Committee, the selected property options will be included within the Request-for-Information document issued by The Blue Mountains Attainable Housing Corporation.
  • The Request-for-Information document will assess the appetite for partnerships in the development of attainable housing. It is anticipated that the Request-for-Information process will result in interest from external stakeholders.
  • Upon decision by the Committee, Town Staff will conduct more detailed due diligence on the selected properties to further analyze the precise opportunities and constraints associated with each site if it were selected for development.
  • The Town would like to emphasize that the selection of these five properties was made through significant review and consultation between Council members and The Blue Mountains Attainable Housing Corporation.
  • In addition, the Town would also like to emphasize that further Council approvals and public consultation will be required prior to the final approval of a property for the development of attainable housing.

If staff report PDS.19.94, titled “Preliminary Property Options for Attainable Housing” is approved by the Committee of the Whole on Monday, July 29th, 2019 it will be presented to Council for approval on Thursday, August 1, 2019.

There will be an opportunity for input and feedback from residents during the public comment period at both the Committee of the Whole meeting, and at the Council meeting.

To view the staff report, please visit: https://thebluemountains.ca/document_viewer.cfm?event_doc=2222

For more information, please contact:

Shawn Everitt
Chief Administration Officer
519-599-3131 ext. 234

Rob Sampson
Chair, Blue Mountains Attainable Housing Corporation
519-599-3131 ext. 408

Please be advised that while the Town email service is still unavailable, significant progress has been made by our IT professionals in rebuilding the email system. Thank you to everyone for their patience and adaptability. Please continue to monitor the Town website for updates on Friday July 26, 2019.

How to Contact the Town

To contact the Town during regular business hours, please call Town Hall at: 519-599-3131.

To ensure continued communication, the following generic email addresses can be used to contact Town staff:

Department

Email Address

General Administration

TBMTownHall@gmail.com

Clerks Department & Committees

TBMClerksDepartment@gmail.com

Bylaw Enforcement

TBMBylawInfo@gmail.com

Building Department

TBMBuildingDepartment@gmail.com

Finance Department

TBMFinanceDepartment@gmail.com

Planning Department

TBMPlanningDepartment@gmail.com

Development Engineering

TBMDevelopmentEngineering@gmail.com

Infrastructure & Public Works

TBMIPW@gmail.com

Community Services

TBMCommunityServices@gmail.com

Fire Department

TBMFireDepartment@gmail.com

Human Resources

TBMHumanResources@gmail.com

Insurance Claims

TBMClaims@gmail.com

Purchasing

TBMPurchasing@gmail.com

Blue Mountains Public Library

BlueMountainsPublicLibrary@gmail.com

 

Please check the Town website for updates: www.thebluemountains.ca

A notice will be posted to the Town website when service is restored. Thank you for your patience and understanding

Emergency / After Hour Contact Information

In the event of a life-threating emergency, dial 9-1-1.

For bylaw enforcement, water, wastewater and roads related after-hour emergencies, please call:

  • Bylaw Enforcement: 519-599-3131 ext. 249
  • Roads Emergency: 226-665-1640
  • Water Emergency: 226-665-0707
  • Wastewater Emergency: 705-446-5041

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
519-599-3131 ext. 282

The Town of The Blue Mountains would like to provide an update regarding the status of Deputy Mayor Odette Bartnicki.

The Deputy Mayor met with Mayor Soever and the Chief Administrative Officer Shawn Everitt today and advised that she intends to continue as Deputy Mayor.

For more information, please contact:

Alar Soever
Mayor
(519) 599-3131 ext. 400

At the Council meeting on June 3rd, 2019 a Notice of Motion was put forward by Deputy Mayor Odette Bartnicki and approved unanimously by Council. Since the meeting, there has been a lot of discussion and inquiries received by members of Council and staff regarding clarification and further information related to the motion regarding single-use plastics.

The motion unanimously approved by Council at the June 3rd, 2019 meeting consisted of the following three parts:

  1. Direct staff to promote a voluntary ban on the use of single-use plastic bags, plastic straws and stir sticks effective July 1st, 2019; including the promotion of the voluntary ban through a coordinated media campaign that states and includes the following text:

“Council supports the protection of the environment of the Town of The Blue Mountains through the reduction and future elimination of single-use plastic bags, straws, stir sticks and water bottles, and encourages all businesses, community members and visitors to avoid the use of these products whenever possible.  Council recognizes and appreciates the efforts of all stakeholders towards measures that support the sustainability of the natural environment in the Town of The Blue Mountains.”

  1. The referral to the Sustainability Committee for consideration and recommendation to Council by August 26th, 2019 regarding four specific actions (as outlined in question #3 below) that the Town could take by December 2019 regarding single-use plastics in Town-owned facilities, which would assist with the reduction of single-use plastics within the community.
  1. The direction to staff to work with the Sustainability Committee and all stakeholders through a public consultation process to develop a plan for inclusion in the 2020 budget to reduce and/or eliminate single-use plastics by July 2020.

Frequently Asked Questions & Answers

To help provide clarification, the following FAQ’s and answers have been provided:

Question 1: Why was this Notice of Motion brought forward?

The Notice of Motion was brought forward by Deputy Mayor Odette Bartnicki to address the issue of single-use plastics which is of particular significance in the Town of The Blue Mountains as a major tourism destination.

Other municipalities and cities across Canada, including tourist destinations such as Bayfield, Ontario, Vancouver, BC and world-class resorts such as Whistler Blackcomb have already started to consider this issue.

Council has referred any further consideration of single-use plastics to the Sustainability Committee.

Question #2: What is a voluntary ban?

A voluntary ban is a request from the Town to all stakeholders including the business community, residents and visitors to consider opportunities for the reduction of single-use plastic wherever possible. This resolution does not mean that the Town is prescriptively banning the use of single-use plastics. In addition, this statement does not require local businesses to eliminate single-use plastics from their operations, however it encourages local businesses to continue their commitment to sustainable environmental initiatives.

Question #3: What has the Town asked the Sustainability Committee to do?

The Sustainability Committee is an advisory committee of Council with a mandate to support sustainability and further sustainable initiatives on a community and regional level.

The motion passed by Council gave direction to the Sustainability Committee regarding two specific items.

1) Report back by August 26th, 2019 to Council with recommendations on the following items:

  • Phasing out the sale of bottled water and the use of single-use plastic cups, straws and stir sticks at all Town-owned facilities and events by December 2019 in order to model good environmental practices;
  • Developing a three year plan to increase the number of water bottle re-filling stations on Town-owned properties, to be included in the 2020, 2021 and 2022 budget cycles;
  • Developing recognition/reward signage (i.e. “We’ve gone green for a Blue future” or similar) for business operators who model good environmental practices by not supplying single-use shopping bags, water bottles, straws and stir sticks;
  • Investigating the development and costs of a Town of Blue Mountains reusable bag-for-life or fabric bag options with appropriate logo for possible purchase by retailers at cost, and to be used for various promotional events; by the Town;

2) That staff work with the Sustainability Committee and all stakeholders, including the business community, residents and visitors through a public consultation process to develop a plan for inclusion in the 2020 Budget to reduce and/or eliminate single use plastics effective July 1st, 2020.

Question #4: What does the following sentence within the motion mean?

“That Council directs staff to work with the Sustainability Committee and all stakeholders through a public consultation process, to develop a plan for inclusion in the 2020 Budget to reduce and/or eliminate single-use plastics effective July 1st, 2020”

This means that the Sustainability Committee and staff are directed to engage with stakeholders including the business community, residents and visitors to receive feedback and develop a plan that will be included within the 2020 budget with the target of reducing and/or eliminate the use of single-use plastics, with initial implementation of the plan effective July 1st, 2020.

The target date of July 1st, 2020 does not indicate that all efforts to reduce and/or eliminate single-use plastics will be in effect at that time. The plan will be implemented as of that date, but individual actions will be phased in as determined through stakeholder consultation.

Question #5: How will this plan be coordinated with other levels of government?

Since the June 3rd, 2019 Council meeting, there have been announcements by both the Provincial and Federal Governments regarding a reduction and/or ban of single-use plastics.

Through the government consultation process, Council will work to ensure that The Town of the Blue Mountains policies can be coordinated with the plans put forward by other levels of government, and that maximum use can be made of funding opportunities which may arise.

Question #6: How can I be involved going forward?

The Town will engage in a public media program that encourages all residents and taxpayers to reduce their use of single-use plastics wherever they can. The Town encourages all residents and taxpayers to participate in the consultation and planning to be completed.

For more information, please contact:

Alar Soever
Mayor
(519) 599-3131 ext. 400

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

Invitation: Best Drinking Water in North America Award Presentation

Members of the public are invited to join Town Council, staff and distinguished guests for the presentation of the ‘Best of The Best’ award for the Best Tasting Drinking Water in North America! Water samples and delicious cake will be provided. 

Event Information: 

  • Friday, June 28th, 2019
  • 3:00pm - 4:00pm at Town Hall

For more information, please contact: 

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

Public Notices

Visit our Public Notices page for an up to date list of Town public notices and  public information centres.