Home | Accessibility | Staff Directory  


Sign up to receive news updates via email.  Subscribe today!

Town Email Service Experiencing Technical Issues (Updated)

Posted On: Tuesday, July 23, 2019

The Town of The Blue Mountains would like to advise the public that the Town email system, including contact forms on the website are currently experiencing technical issues. At this time, staff and members of Council are not able to receive or send emails. Staff are working diligently to restore the service as soon as possible.

The Town has confirmed that the email issue is not the result of a cyber attack, intrusion, virus, malware, or anything malicious in nature. The issue is related to a software error with the email server.

How to Contact the Town

To contact the Town during regular business hours, please call Town Hall at: 519-599-3131.

To ensure continued communication, the following generic email addresses can be used to contact Town staff:


Email Address

General Administration


Clerks Department & Committees


Bylaw Enforcement


Building Department


Finance Department


Planning Department


Development Engineering


Infrastructure & Public Works


Community Services


Fire Department


Human Resources


Insurance Claims





Please check the Town website for updates: www.thebluemountains.ca

A notice will be posted to the Town website when service is restored. Thank you for your patience and understanding

Emergency / After Hour Contact Information

In the event of a life-threating emergency, dial 9-1-1.

For bylaw enforcement, water, wastewater and roads related after-hour emergencies, please call:

  • Bylaw Enforcement: 519-599-3131 ext. 249
  • Roads Emergency: 226-665-1640
  • Water Emergency: 226-665-0707
  • Wastewater Emergency: 705-446-5041

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
519-599-3131 ext. 282

Service Disruptions

DATE: July 22, 2019 at 7:00am until July 23, 2019 at 4:30pm

Louisa Street West will be closed between Victoria Street South and Beaver Street South on the above date and times for improvements to the road base.

For more information contact:
Jim McCannell, Manager of Roads and Drainage
Infrastructure and Public Works Department
32 Mill Street, Box 310
Thornbury, ON N0H 2P0
519-599-3131 ext 271

Date: July 23, 2019 at 7:00am to July 26, 2019 at 12:00pm

Location:  33rd Sideroad, 300m West of Duncan St. West to the Town of Blue Mountains-Meaford Townline to make improvements to sections road base, ditching and sub-drain installation

For more information contact:
Jim McCannell, Manager of Roads and Drainage
Infrastructure and Public Works Department
32 Mill Street, Box 310
Thornbury, ON N0H 2P0
519-599-3131 ext 271

We are distributing this construction notice to keep you informed that works will be occurring in your area.

Please be advised that SMRS Construction will be completing work along Peel Street North between Timber Lane and Bay Street. Residents may experience short water service disruptions.

Scope of Work:

  • Disconnect five (5) existing water services from 150mm watermain and connect into 400mm watermain on Peel Street North. Four (4) properties are located on Peel Street and one (1) on Bay Street West;

  • Fire Hydrant Removal and Replacement, and

  • Disconnect 150mm from existing tee on Peel St N.

Date: From July 8, 2019 until July 22, 2019

Peel Street North between Timber Lane and Bay St will have reduced lanes during construction.

For more information contact:

Town Contact:

Senior Water Operator

Rob Gilchrist


Contractor Contact:

SMRS Construction

Ivan Schwass



Public Notices

Visit our Public Notices page for an up to date list of Town public notices and  public information centres.