By-law enforcement complaints can be submitted online 24/7 by visiting the online services page, by email, or by calling 519-599-3131 ext. 249.
The Noise By-law provides standards for noise and regulates when specific types of noises are prohibited. For the purpose of the by-law, Noise is defined as any unwanted sound that is clearly audible and of such a volume that it would be likely to disturb the inhabitants of the municipality, such as:
- Construction noise;
- Electronic or musical noise;
- Persistent dog barking;
- Noise from any domestic pet or animal kept for commercial purposes; or
- Domestic tools, powered or non-powered between the hours of 11:00 p.m. and 7:00 a.m. (9:00 a.m. on Sundays).
Regulated hours for construction are weekdays, between 7:00 a.m. and 7:00 p.m., and Saturdays between 8:00 a.m. and 1:00 p.m.
Noise By-law Relief Requests
Occasionally, requests for relief from the provisions of the Noise By-law are received and, in some instances, are granted as they promote charitable, educational, community or other objectives of the Town, or there is an overwhelming need due to weather and/or significant time constraints. Noise By-law Relief Request Applications must be submitted to By-law Enforcement a minimum of eight weeks in advance of the event.