Security Alarms

The Security Alarm By-law was repealed on December 31, 2022, and as of January 1, 2023, the Town is no longer processing security alarm registrations. Moving forward, all false security alarm occurrences resulting in the dispatch of the OPP will result in the following fees, in accordance with the Fees and Charges By-law:

1st Occurrence – $200.00
2nd Occurrence (in the same calendar year) – $300.00
3rd Occurrence and subsequent (in the same calendar year) – $500.00

All active residential and commercial security alarm registrations will be honoured until the date of their expiry.

False Alarm Prevention

  • Ensure everyone on the premises is fully trained on the operation of the system, including cancellation procedures. Never give a key to someone who is not familiar with the system. No ID Code will prompt a police dispatch;
  • Schedule regular service calls with your alarm service provider. Routine maintenance, including checking batteries, can prevent many false alarms;
  • Update your alarm service provider following any household changes, remodelling, pet additions, etc., to ensure they do not affect the alarm system;
  • Make sure your alarm service provider has up-to-date keyholder information and ensure keyholders are willing to attend should the police require them;
  • Make sure all windows and doors are locked before activating the alarm system;
  • Upon installation, contact the monitoring station and verify the information provided by you to the alarm company representative has been correctly added;
  • Make sure the arming delay is set for a reasonable time period;
  • Keep pets, cobwebs, balloons, curtains, plants, and fans away from motion sensors; and
  • If you are having problems with your system, contact your alarm service provider immediately.  False alarms are a tremendous drain on police resources.