Contact Information

General Contact Information

Address: 32 Mill Street, Thornbury, ON N0H 2P0
Email: General Inquiries
Phone: 519-599-3131
Toll-Free: 888-258-6867
Fax: 519-599-7723

Emergency Contact Information

All emergency phone lines are monitored 24/7
Roads Emergency: 226-665-1640
Wastewater Emergency: 705-446-5041
Water Emergency: 226-665-0707
By-Law Emergency: 519-599-3131 ext. 249

Report an Issue / Online Service Requests

Using the Online Service System, ticketed services requests can be submitted and issues can be reported for a variety of Town services including roads, sidewalks, signs, trails, trees, parks, water, wastewater, taxes, and finance. 

Click Here to Access: Online Services

Town Hall Holiday Closure Dates

Town Hall will be closed from noon on Friday, December 24, 2021 until Monday, January 3, 2022 at 8:30 a.m.

Town Hall

Staff & Council Contact Information

If you would like to contact a Staff Member or a Member of Council, please visit the pages below.