Contact Information

General Contact Information

Address: 32 Mill Street, Thornbury, ON N0H 2P0
Email: General Inquiries
Phone: 519-599-3131
Toll-Free: 888-258-6867
Fax: 519-599-7723
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Emergency Contact Information

For roads, water and wastewater emergencies and by-law enforcement issues, please call 519-599-3131.

The above number is available 24/7 and will connect you to the emergency contacts lines. 

Report an Issue / Online Service Requests

Using the Online Service System, ticketed services requests can be submitted and issues can be reported for a variety of Town services including roads, sidewalks, signs, trails, trees, parks, water, wastewater, taxes, and finance. 

Click Here to Access: Online Services

Staff and Council Contact Information

If you would like to contact a Staff Member or a Member of Council, please visit the pages below.