The Town uses various systems to intake and process online requests. Please review the information and the options below.
On this page:
1. Submit a By-law Enforcement Complaint
2. Municipal Service Requests
3. Permits and Licences
4. Utility Billing and Property Taxes
5. Resident Parking Permits
6. Additional Online Services
Submit a By-law Enforcement Complaint
Submit a complaint or concern regarding a matter covered under Town By-law Enforcement through our online portal.
Permits and Licences
Apply for various permits and licences, check the status of an application, and book an inspection.
Permits, Applications & Licences
Short Term Accommodation Licenses
As the Town transitions to a new software program, we are temporarily updating the STA licensing process. Effective immediately, all STA submissions must be submitted through the link below. This interim solution will help us manage requests more efficiently until the new system is launched:
Short Term Accommodation Application
For any questions, or if any issues arise during the application process, please contact:
Administrative Assistant - Licensing & Legal Services
(519) 599-3131 ext. 249
Utility Billing and Property Taxes
- View account information and sign up for e-billing for property taxes and utility bills.
New Users
Please have your customer ID from a tax or utility bill and your name exactly as it appears on the bill handy when you login.
Resident Parking Permits
- Register your vehicle(s) for free parking at all Town-owned paid parking locations.
- Residents can also visit Town Hall to register their vehicles.
- Vehicle registration and proof of residency are required.
Friends and Family Parking Permits
Residents can register guest vehicles for a temporary digital parking permit for $5 plus HST per day, for up to 14 calendar days. To register a guest vehicle, residents must have a valid Household Account and provide the visitor’s licence plate number and the dates the passes will be used.
Purchase a Friends and Family Parking Permit
Non-resident Parking Permit
Residents in neighbouring municipalities (Municipality of Meaford, Municipality of Grey Highlands, Clearview Township and Town of Collingwood) can purchase a parking pass for $100.00 + HST.