Located within the traditional land of the Anishnaabek, Haudenosaunee and Went-Wyandottee peoples, the Town of The Blue Mountains is a four-season community with stunning natural features, including the Niagara Escarpment, Beaver Valley and the Georgian Bay shoreline. Internationally recognized as a four-season tourism destination, The Blue Mountains offers a high-quality lifestyle that caters to families looking to build a solid foundation, adventurers looking to go off the beaten path and relaxation seekers taking in and experiencing the very best the area has to offer.
The Town is looking for people with a shared commitment to building a sustainable community, as well as shared values of integrity, inclusivity, excellence, accountability, and stewardship for the well-being of our residents.
Come gain a unique experience in the 2nd fastest growing municipality in Canada!
Position summary:
Reporting to the IT Infrastructure and Security Supervisor, the IT Infrastructure and Support Analyst will help the Town achieve success through IT support and services that enable the Town to fulfill its Strategic Plan.
The IT Infrastructure and Support Analyst will provide end user training, software, and hardware support under the direction of the IT Infrastructure and Security Supervisor and ensure the stability, integrity and efficient operation of the Town’s Information Technology infrastructure, systems and data through administration, design and project management and provide protection from cyber threats, data breaches and other malicious threats.
What you will need:
- Bachelor’s Degree in Computer Science/Information Technology or equivalent
- Minimum 3 years working in a network infrastructure and network security role
- Minimum 3 years work experience in Information Technology in a Government setting preferred
- Recommended Certifications (or equivalent):
- Cisco Certified Network Associate Routing and Switching
- Microsoft Certified Solutions Expert (MCSE)
- ITIL Foundations
- Working knowledge and experience with:
- IT and Cyber Security
- IT Security related tools and technologies, specifically firewalls, vulnerability scanners, centralized logging, and intrusion prevention/detection systems
- IT controls as well as IT auditing
- IT risk management
- Server and Desktop Virtualization Technologies including, Microsoft Hyper-V, and Failover Clustering
- IT disaster recovery and business continuity planning
- Hybrid Microsoft Exchange / Microsoft 365 and related software technologies
- Microsoft Active Directory and Group Policy Management
- Veeam Backup and Replication
- Blackberry UEM
- Management of Microsoft SQL databases, and SQL based software
- Server and Desktop hardware
- Storage Area Networks, Shared Storage, iSCSI, and related technologies
- Routing and Switching
- RADIUS and Two-Factor Authentication
- Point to Point wireless wide area networking
- Client Access wireless networks
- SCADA Technologies
- Remote Desktop Environments
- Knowledge and experience with:
- Microsoft Office 365, including Teams and SharePoint
- Microsoft Dynamics Great Plains (Diamond Municipal Solutions)
- CityView (Harris Computer Systems)
- ArcGIS (ESRI) and GPS Data Collection Devices
- Dell and Aruba Switches
- Ubiquiti wireless access points, switches, and software
- Help Desk ticketing software eg.
- IIS and other Web Technologies
- Microsoft PowerShell and scripting
- Adobe Creative Cloud
- Apple Business Systems Apple DEP Device Enrollment
- Mobile Devices and Mobile Device Management Servers
- Corporate IP Phone Systems
- Knowledge of networking, operating system, and server architectures.
- Ability to explain technical concepts and theories to non-technical audiences.
- Strong evidence of time management skills required.
- Able to quickly analyze issues and determine best course of action using available resources.
- High degree of resourcefulness, flexibility, and adaptability.
- Strong negotiation and prioritization skills.
- Effective communication skills with individuals at all levels of the organization.
- Able to effectively communicate both verbally and in writing.
- Ability to weigh out options on new, innovative technologies and make recommendations to senior staff.
What we offer:
Click to Open: Full Job Description
This is a full-time permanent opportunity at the Town. The annual salary range for this role is $66,393.60 - $77,659.40 (2022 Rate). The Town also offers the following to our full-time employees:
- Perks & Discounts
- Wellness Programs
- Health & Dental Benefits * full-time & 12 month + contracts only
- OMERS
- Work / Life Flexibility
- Professional Development & Education Opportunities
A detailed job description and instructions on how to apply are available on the Town’s website, www.thebluemountains.ca under Town Hall - Employment Opportunities.
The submission deadline for applications is 4:30 p.m. on Wednesday, March 29, 2023.
Please quote the Job # on your application.
In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Personal information provided by the applicants is collected under the authority of the Municipal Act, 2001 and will be used for the purpose of candidate selection.
We thank all candidates for their interest; however only those selected for an interview will be contacted.